> For the complete documentation index, see [llms.txt](https://myspeeds-organization.gitbook.io/speed-test/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://myspeeds-organization.gitbook.io/speed-test/dropbox-cant-connect-to-internet.md).

# Dropbox can't connect to internet

[**Dropbox can't connect to internet**](https://gospeedcheck.com/article/dropbox-cant-establish-secure-internet-connection-1309)? Facing the dreaded "Dropbox can't establish secure internet connection" error? Don't despair, digital warrior! 

**1. Check Network Restrictions:**

* **Firewall and Antivirus:** Temporarily disable your firewall and antivirus software to see if they're blocking the connection. Remember to re-enable them after troubleshooting.
* **Network Security Settings:** Contact your network administrator or internet service provider (ISP) to verify if any network restrictions might be interfering.

<figure><img src="/files/f5Z65IdKfUFi0KvvzqGF" alt=""><figcaption></figcaption></figure>

**2. Update Software:**

* **Dropbox:** Ensure you have the latest version of the Dropbox app installed. Outdated versions might have security vulnerabilities or compatibility issues.
* **Operating System:** Keep your operating system (Windows, macOS, etc.) updated with the latest patches and security fixes.

**3. Verify Internet Connectivity:**

* **Restart Router and Modem:** Sometimes, a simple restart can resolve temporary network glitches.
* **Test Internet Speed:** Run speed tests using tools like Ookla Speedtest to confirm your internet connection is stable and sufficient.
* **Contact ISP:** If internet issues persist, contact your ISP for further assistance.

**4. Address Proxy and VPN Conflicts:**

* **Temporarily Disable Proxy/VPN:** If you use a proxy server or VPN, try disabling it temporarily to see if it's causing the issue.
* **Configure Proxy/VPN Settings:** If you need to use a proxy or VPN, ensure it's configured correctly to allow access to Dropbox servers.

See more:

<https://gospeedcheck.wordpress.com/2024/02/15/cant-establish-secure-internet-connection-dropbox/>

{% embed url="<https://myspeedtohsoft.blogspot.com/2024/02/dropbox-cant-establish-secure-internet-connection.html>" %}

**5. Consider Dropbox Server Issues:**

* **Check Dropbox Status Page:** Visit the Dropbox Status Page (<https://status.dropbox.com/>) to see if there are any reported server issues.
* **Wait and Retry:** If server issues are confirmed, wait for the resolution and retry connecting to Dropbox later.

**Advanced Techniques:**

* **Clear Dropbox Cache:** Clearing the Dropbox cache can sometimes resolve connection problems. Refer to Dropbox support for specific instructions on your platform.
* **Reset Network Settings:** As a last resort, consider resetting your network settings. Be cautious, as this might erase saved Wi-Fi passwords and other network configurations.

Source: <https://gospeedcheck.com/article/dropbox-cant-establish-secure-internet-connection-1309>